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Privacy Policy

Introduction 

Freight Factors Inc respects your privacy and we are committed to protecting it through our compliance with this policy. 

This policy describes the types of information we may collect from you or that you may provide when you visit the website and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

This policy applies to information we collect: 

  • On this Website. 
  • In email, text, and other electronic messages between you and this Website. 
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website. 
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy. 

It does not apply to information collected by: 

  • Us offline or through any other means, including on any other website operated by Company or any third party; or  
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website. 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. 

SMS Terms of Service 

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Freight Factors. This includes SMS messages for appointment scheduling, appointment reminders, Broker credit requests, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP or visit our website at www.otrload.com.

Children Under the Age of 13 

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us

Information We Collect About You and How We Collect It 

We collect several types of information from and about users of our Website, including information: 

  • By which you may be personally identified, such as name, postal address, email address, or any other identifier by which you may be contacted online or offline] (“personal information“); 
  • That is about you but individually does not identify you; and 
  • About your internet connection, the equipment you use to access our Website, and usage details. 

We collect this information: 

  • Directly from you when you provide it to us. 
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. 
  • From third parties, for example, our business partners. 

Information We Collect Through Automatic Data Collection Technologies   

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: 

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. 
  • Information about your computer and internet connection, including your IP address, operating system, and browser type. 

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: 

  • Estimate our audience size and usage patterns. 
  • Store information about your preferences, allowing us to customize our Website according to your individual interests. 
  • Speed up your searches. 
  • Recognize you when you return to our Website. 

How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information: 

  • To present our Website and its contents to you. 
  • To provide you with information, products, or services that you request from us. 
  • To fulfill any other purpose for which you provide it. 
  • To provide you with notices about your account/subscription, including expiration and renewal notices. 
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. 
  • To notify you about changes to our Website or any products or services we offer or provide though it. 
  • To allow you to participate in interactive features on our Website. 
  • In any other way we may describe when you provide the information. 
  • For any other purpose with your consent. 

Choices About How We Use and Disclose Your Information 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:  

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 

Data Security 

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.  

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. 


SMS opt-in or phone numbers for the purposes of SMS are not being shared with any third party or affiliate company for marketing purposes

Changes to Our Privacy Policy 

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes. 

Contact Information 

To ask questions or comment about this privacy policy and our privacy practices, contact us at:  info@thefreightfactors.com

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